Tesla Cybertruck’s recall fix is a joke that leaves burn mark and gap

Tesla Cybertruck owners are starting to get the fix for the truck’s recent recall related to a falling trim. The fix is ridiculous for a $80,000-$100,000 vehicle as it leaves a weld burn and a panel gap.

Last month, Electrek reported that Tesla had quietly put a containment hold on Cybertruck deliveries.

While the reason was not confirmed at the time, we reported that we suspected that it was a problem with the cantrail, a decorative trim that covers the roof ledge of a vehicle. For the Cybertruck, it consists of the highlighted section below:

A week later, Tesla announced that it recalled all Cybertrucks ever made over an issue with the cantrail: it is falling off the Cybertruck.

Now, some Tesla Cybertruck owners are starting to receive the “fix” for the recall, but it is quite disappointing for what is a $80,000 to $100,000 vehicle.

A Cybertruck owner in New Jersey was already having issues with his cantrail and had to have his tent system installed, so his truck was already at the service center when the recall happened. He was given back his truck with the fix, but he was disappointed with the results, which left a mark on the cantrail and a significant panel gap. He shared pictures via the Cybertruck Owners Club:

According to the recall notice, the fix is as simple as removing the trim, applying some butyl patches, and reapplying the trim with two new nuts to secure it.

In the case of this Cybertruck, the new nut is leaving a significant gap on the chassis that Tesla should never have felt acceptable to deliver to a customer.

As for the burn or rust mark, the owner speculated that it was a weld mark as they weld the new nut, but there’s no welding required in the fix. Therefore, it’s not clear what happened, but there’s clearly a mark where the new nut is located.

Here’s a video of the process:

Electrek’s Take

Tesla is lucky. Many of its owners, especially with newer vehicle programs, like the Cybertruck, are early adopters who don’t mind dealing with issues like this.

However, this is a $80,000 to $100,000 vehicle, and most people expect a certain level of service with those vehicles.

You can’t have a remedy for a manufacturing defect that results in panel gaps and marks like this. It shouldn’t be acceptable, and Tesla shouldn’t feel good about giving back a vehicle like that to a customer.

On top of all of this, this is a pain for Cybertruck owners with wraps. They are going to have to rewrap the trim and it doesn’t look like Tesla is going to cover that.